Cold & Flu Season: Save time during the holidays with Doctor on Demand


Between work, family and everything else, you cannot afford to be sick. Life does not stop when your nose gets stuffy or your throat gets sore. Save time by skipping the waiting room with Doctor on Demand. Within minutes, Doctor On Demand connects you with an experienced physician who can help diagnose your symptoms and prescribe the right treatment early.

Cold and Flu season runs October through April, peaking in January and February. Getting your flu shot is the best way to help protect your health. Protect yourself before peak season hits—December is not too late to get your vaccination!

While a flu shot is important, it is not a guarantee. Oftentimes, it is hard to tell what is a cold and what is the flu as they have similar symptoms:

  • Runny / stuffy nose
  • Sore throat
  • Coughing
  • Sneezing
  • Fever
  • Aching
  • Fatigue

When in doubt, a visit with Doctor On Demand can give you a clear answer. By asking questions, they can help you make sense of a common symptom, such as a cough that is keeping you up at night.
So, when you are stocking your medicine cabinet to help combat this cold and flu season, remember to pre-register for Doctor On Demand. Compass Rose Health Plan members, including those with Medicare, pay a $15 co-pay per visit! To ensure that you receive coverage under the Plan, be sure to select UMR as your insurance provider when setting up your account.

Register to Get Started

  • Mobile Device or Tablet: To enroll in this benefit, download Doctor On Demand from your smartphone or tablet’s app store. Or, text Compass to 68398. Once downloaded, open the app and follow the prompts.
  • Computer: Visit and click ‘See a Doctor Now’.

If you have questions regarding this new benefit, contact Doctor On Demand’s Customer Support by emailing or calling (800) 997-6196.


  1. Doctor On Demand Cold & Flu Resources

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